How to track order

ShopGoodyy supports two ways to track your order:

1. Track it in our website
2. Track it on 17track logistics website.

The detail processes are as follows:

1. How to track your order in our website

It is easier to track order status in our website, all you need is an email address and order number, please find order from order confirmation.

*After you place the order, you will receive order confirmation within 24 hours. If you are not receive it, please check your spam mailbox first. If the spam mailbox has not received the order confirmation, please contact our customer service email: support@shopgoodyy.com we will send you the order confirmation in 12 hours for you. Please don't worry, we won't cause you any loss.

*Log into our website: https://www.shopgoodyy.com/ Scroll to the bottom of the page to find Track Your Package.

The Email you filled in when you created the order.

The username you filled in when you created the order.

NOTE: If the parcel still under preparation, then the tracking number won’t show, please wait 1-5 days.

Click the “TRACK” bottom, the page will go to the logistics information page.

2.How to track order status

You have 2 ways to get tracking number, log in our website to check the tracking number, or consult our customer service (email: support@shopgoodyy.com) to have this information. After got the tracking number, you can track the order status.

NOTE: If the parcel still under preparation, then the tracking number won’t show, please wait 1-5 days.